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Contact Us
Last updated: June 30, 2026
We'd love to hear from you. Whether you have a question about your meal plan, need help with your account, want to share feedback about Nuri, or are exploring a partnership — the Nutriyn team is here to help.
What you can write to us about
Reach out for anything related to Nutriyn — no question is too small. Common topics include:
- Personalized meal plans — adjustments to your weekly plan, dietary preferences, allergies, cuisine swaps, or building a plan around a specific goal (weight loss, muscle gain, sustained energy, medical guidance you're following).
- Food logging & tracking — help logging meals, missing foods in our database, portion sizes, macro accuracy, or syncing with wearables.
- Smart meal swaps — suggestions that don't fit your taste, requests for more regional options, or help understanding why a swap was recommended.
- Progress & insights — questions about your trends, streaks, weekly reports, or how to interpret the numbers Nutriyn shows you.
- Nuri, your companion — feedback on the conversations, ideas for new things you'd like Nuri to help with, or reporting answers that felt off.
- Account & billing — sign-in trouble, subscription changes, invoices, refunds, or closing your account.
- Bugs & technical issues — anything that looks broken. Please include your device, browser/app version, and a screenshot if you can — it helps us fix things faster.
- Privacy, data & security — requests to export or delete your data, questions about how we store information, or anything covered in our Privacy Policy.
- Partnerships, coaches & press — if you're a dietitian, coach, gym, or journalist looking to collaborate, we'd love to talk.
- Feedback & feature requests — tell us what you wish Nutriyn did. A huge part of the roadmap comes directly from people writing in.
How to help us help you faster
When you email us, including a few details up front means we can usually resolve things in a single reply:
- The email address linked to your Nutriyn account.
- A short description of what you were trying to do and what happened instead.
- The date and approximate time the issue happened.
- Screenshots or screen recordings, whenever possible.
- The device and app/browser version you're using.
Response time
We aim to reply within 1–2 business days. Complex issues may take a little longer — we'll always acknowledge your message in the meantime.
Quick answers
Many common questions are covered on our FAQ section on the home page. Worth a peek before you write in.
Prefer to just say hi?
That works too. If you're loving Nutriyn, or Nuri made you smile, or you've hit a streak you're proud of — send it over. Real notes from real users genuinely make our day, and they shape what we build next.
For anything at all — questions, help, ideas, or just hello — email us at nutriyn@gmail.com.